Effective Date: Aug 1st 2025
Welcome to Civils Prep (“we”, “us”, “our”), an EdTech platform committed to providing structured, personalized UPSC preparation through mentorship, test series, strategy planning, and content resources. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using the platform, you agree to abide by these Terms. If you do not agree, please do not access or use the services.
1. Eligibility
To use Civils Prep:
- You must be at least 16 years old.
- If you are under 18, parental or guardian consent is required.
- You must provide accurate and complete registration information.
2. User Account
- You are responsible for maintaining the confidentiality of your login credentials.
- You agree not to share your account with others.
- You are solely responsible for all activities that occur under your account.
3. Services Offered
Civils Prep provides a range of UPSC preparation services, including but not limited to:
- Personalized Mentorship
- Prelims & Mains Test Series
- GS Study Materials (Digital + Hard Copy)
- Answer Writing Practice & Evaluation
- Current Affairs Integration
- Optional Subject Guidance
- Essay Writing Practice
We reserve the right to modify, enhance, or discontinue services at any time.
4. Payment and Refund Policy
- All courses and services must be paid for in advance via approved payment gateways.
- No Refunds will be issued once the service or course has been activated or accessed unless explicitly mentioned.
- In case of failed transactions, payments will be reversed to the original method within 7–10 business days.
- We are not responsible for delays due to payment gateway failures.
5. Intellectual Property
- All content including videos, PDFs, test questions, model answers, mentor notes, logos, and brand materials are the intellectual property of Civils Prep.
- You may not copy, download, modify, distribute, or exploit the content for commercial or non-personal use.
- Unauthorized use of our content will result in immediate termination of access and possible legal action.
6. Code of Conduct
By using Civils Prep, you agree:
- Not to plagiarize or submit copied answers or assignments.
- Not to abuse, threaten, or harass mentors, staff, or other aspirants.
- Not to attempt to hack, modify, or disrupt the platform’s security.
Violation of these rules may result in suspension or permanent ban of your account.
7. Disclaimer
- Civils Prep does not guarantee UPSC selection or a specific rank.
- Our guidance, mentorship, and content are designed to support your effort—but your success depends on individual preparation, consistency, and external factors.
- The advice given by mentors is educational and strategic; users must apply it at their own discretion.
8. Limitation of Liability
To the fullest extent permitted by law, Civils Prep is not liable for:
- Any indirect, incidental, or consequential losses.
- Data loss, account misuse, or platform downtime.
- Your reliance on mentorship, suggestions, or test results.
Our liability, if any, is limited to the amount paid by you for the specific service in the last 90 days.
9. Third-Party Links and Tools
- The website may include third-party tools or links (e.g., payment gateways, discussion platforms).
- We are not responsible for content, security, or practices of these external services.
- Users must review and agree to their respective terms independently.
10. Privacy
All user data is handled as per our Privacy Policy. By using the platform, you consent to the collection, use, and storage of your data in accordance with our privacy terms.
11. Termination
We reserve the right to suspend or permanently terminate access:
- If Terms are violated
- If inappropriate behavior is detected
- At our discretion, with or without notice
Users may also deactivate their accounts by contacting us.
12. Modifications to Terms
We may update or modify these Terms at any time. Any changes will be posted on this page with a revised “Effective Date.” Continued use after changes implies acceptance.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Disputes, if any, shall fall under the jurisdiction of the courts of Bhopal, India.
